FAQ'S

FAQ'S

Miniature Photography
  • No, I'm more of a curator in that aspect. I collaborate with talented artisans or utilize mass-produced miniatures to bring my vision to life. While I may not create the miniatures myself, I play a crucial role in selecting and assembling them to enhance the overall artistic expression in my work.

  • No, my art is not created for children. It primarily centers around adult topics and themes, allowing me to explore and express ideas that may not be suitable for a younger audience. I aim to engage with mature content and perspectives in my artistic endeavors.

  • The fashion dolls featured in my photos are produced by Barbie for Mattel or Integrity Toys. You can find these dolls at various retailers, both online and in physical stores, that carry Barbie or Integrity Toys products.

  • No, everything is done in-camera with natural lighting. However, I do occasionally use Photoshop overlays for effects like steam or smoke to enhance the visual elements of my photos.

  • At Nesha Kaye, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for important information regarding the shipment of your purchases.

    Processing Time:

    Orders are typically processed and shipped within 3 business days after payment is confirmed.

    Shipping Methods:

    We offer several shipping options, including standard, expedited, and express shipping. The available options and associated costs will be displayed during the checkout process.

    Shipping Rates:

    Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before completing your purchase.

  • Shipping:

    Shipping costs and estimated delivery times vary based on the destination. You can view the shipping options and costs during the checkout process.

    Customs and Duties:

    International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the buyer.

    Payment:

    All transactions are processed in [currency]. Your payment provider will convert the total amount to your local currency.

  • Our return policy is designed to ensure customer satisfaction. If you encounter any issues with your purchase, please contact us within 3 days of receiving the product. We accept returns for print error or visible quality issues. To initiate a return, please send clear photos of the products on a flat, well-lit surface. Please note that the product must be unused and in its original packaging. Once we receive and inspect the returned item, we will process your refund or replacement. If you have any further questions or concerns, feel free to reach out to us at neshakaye.photographer@gmail.com.

    We accept cancellations within a 24-hour window from the time of purchase. If you wish to cancel your order, please contact our customer support team within this timeframe. After the 24-hour period, orders are considered final and cannot be canceled. Thank you for your understanding. If you have any questions, feel free to reach out to our customer support at neshakaye.photographer@gmail.com

  • You have 14 days to request a refund from the date of purchase.

    To be eligible for a refund, your item must be unused and in the same condition that you received it.

    The refund process will begin after we receive and inspect the returned item.

    Once your return is approved, we will initiate a refund to your original method of payment.

    You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    Contact Information:

    If you have any questions about our refund policy or need assistance with a return, please contact our customer support at neshakaye.photographer@gmail.com.